Session Fees, Payment, Holding & Cancellation Policy

Free initial telephone/online consultation

I offer a free, no-obligation, 20 minutes telephone/online appointment to discuss your needs and therapy goals, and for you to ask any questions you may have so that you can decide whether I am the right counsellor for you. This will also help us to have a basic understanding of how and whether we can work together.

In-person, online & Telephone session

A standard individual session is 50 minutes in length. Couple therapy is normally 60 minutes per session. Weekly sessions are recommended, fortnightly sessions are also considered.They can be in person, online or telephone sessions. I also offer longer or shorter session depending on clients' needs.

Initial assessment session

The initial assessment session is 50 minutues, at standard session rate. Part of the assessment process is for me to ask you a series of questions which will help me understand your therapy needs, and you will also be able to ask me any questions about my service. This process will allow us to knw what each other's expectations are in the therapeutic relationship and you will get a sense of my approach and how we can work together.

Fees for providing Letter of Support or therapy related statement will be negotiated depending on content, type and time taken to prepare. Basic fee starts at £25 per letter.

Walk & Talk Therapy sessions

Depending on availability, I offer Walk & Talk therapy in local natural outdoor settings within southwest Hampshire (UK), such as, Southampton, Eastleigh, Winchester, Romsey and New Forest area (with 10 miles of Eastleigh). This can be, for example, local parks, walking routes, nature reserves, but not areas that are isolated. This will be within daylight hours. Cost of this will be dependent on location and travel. Please contact me for detail.

Payment

Payment via bank transfer, within 48 hours after confirmation being sent to secure your booking. For regular ongoing sessions, 48 hours payment in advance before each session is required.

Cancellations & rescheduling

To cancel or reschedule, I require 48 hours+ in advance notice. We will aim to reschedule within the same week at a mutually convenient time. I charge full session fee for non-attendance and cancellation under 48 hours which needs to be paid (if not already paid) prior to the next session, along with payment for the current session.

holding Fees

If you have chosen to have ongoing sessions and are planning to be away i.e. going on holiday, and you want to continue working together on your return, then a holding fee of £25 will need to be paid for each session missed to secure your slot. This will need to be paid prior to the next session, along with payment for the current session.